FAQ's
C10 Questions
What is C10?
C10 is an innovative dry shampoo designed to refresh your hair without the residue or powdery feel of traditional dry shampoos. It features an invisible formula that blends seamlessly into all hair colours.
How does C10 work?
C10 absorbs excess oil from your scalp and hair, giving you a fresh, clean look between washes. Its invisible formula ensures no white residue, while added argan oil keeps your hair moisturised and soft.
Is C10 suitable for all hair types?
Yes, C10 is designed to be effective on all hair types and colors. Its invisible formula ensures it blends seamlessly, no matter your hair shade.
How often can I use C10?
C10 can be used as often as needed to refresh your hair and absorb excess oil. However, it’s best used in moderation as a supplement to your regular hair-washing routine.
Does C10 leave a sticky or powdery residue?
No, C10 is specially formulated to leave no sticky or powdery residue. It provides a clean, natural look without any unwanted after-feel.
Can C10 replace my regular shampoo?
While C10 is great for extending the time between washes, it should not completely replace regular shampooing. Regular washing is necessary for thorough scalp and hair cleansing.
How do I apply C10?
Shake the canister well, then hold it about 15-20 cm away from your roots. Spray evenly onto dry hair, focusing on the roots, and then massage or brush through to distribute.
Shipping questions
How much is shipping within Australia?
We offer free standard shipping within Australia on all orders!
Do you ship internationally?
We currently do not offer international shipping on our C10 Instant Hair Refresh Spray. We apologise for any inconvenience this may cause.
Do you offer express shipping?
For those who need their C10 Instant Hair Refresh Spray a little faster, we offer express shipping for an additional $4.95.Please note that express shipping does not guarantee same-day dispatch, but will prioritise your order for processing and shipment.
Do you offer express shipping?
For those who need their C10 Instant Hair Refresh Spray a little faster, we offer express shipping for an additional $4.95.Please note that express shipping does not guarantee same-day dispatch, but will prioritise your order for processing and shipment.
Returns questions
Do you accept returns due to change of mind?
We understand that sometimes things don't go as planned. Due to the nature of our product, we are unable to accept returns for a change of mind.
However, if your bottle of C10 Instant Hair Refresh Spray arrives damaged, we are happy to replace it for you. Please email info@ausire.com with a picture of the damage and your order number to initiate a return.
Please be sure to inspect your order upon arrival. We cannot accept claims for damaged bottles received more than 14 days after delivery.
We appreciate your understanding!
How do I request a return?
Please email info@ausire.com with your order number and the details of your return request.